BEFORE MOVING IN
We will be happy to make an appointment and show you an apartment as well as all public areas. Please contact us!
No, in the SPLACE, everyone is welcome.
Just send us a short request. We will be happy to let you know which apartment types are available at the desired time and what costs you will incur.
You can cancel your booking up to 4 weeks before the start of the contract. Please let us know by e-mail. If you need to cancel at shorter notice, please contact us and we will find a solution.
No. To make it as easy as possible for you, we do not require a deposit.
As soon as you have sent us your inquiry, we will send you a tailor-made offer by e-mail. In this mail you will also find a link with which you can make a binding commitment and send us the last important data for the preparation of the contract. We will then send you the rental agreement for digital signature.
If we cannot offer you an apartment, we will be happy to keep your request in our system. Should an apartment become vacant due to cancellation, we will contact you immediately.
Please contact us in such a case, we will find a solution.
You are welcome to take 1-2 days after receipt of our offer with the binding acceptance. The longer reservation of an apartment is unfortunately not possible.
The keys to your apartment can be handed over to you at the beginning of the contract.
We will contact you in good time before the start of your contract to arrange a handover date. If you arrive outside our office hours, you can hand over your keys easily and securely via the SPLACE parcel box.
If the SPLACE becomes your primary residence, you must inform the Residents' Registration Office in person. In the case of a second residence, the Residents' Registration Office only needs to be informed using the online form. In order to keep this process as simple as possible for you, we will inform you of all necessary steps before the start of the contract.
RENTAL AGREEMENT / RENT
With the SPLACE you won't find a hotel, but a real temporary home. Also for more than 6 months. In order to guarantee this, it is necessary to sign a rental agreement.
The rental agreement will be sent to you by e-mail. In this e-mail you will find a link which will lead you directly to the contract. Here you can also sign it digitally. The signed contract will then be automatically returned to us. Do you prefer to receive the contract by post? No problem, just let us know.
Sobald wir den Vertrag unterzeichnet haben, erhalten Sie ein komplett unterschriebenes Exemplar für Ihre Unterlagen zurück.
In the total rent mentioned by us all costs concerning the living are already included. This includes the basic rent, furniture, operating costs, electricity, water, heat, costs for cleaning the public rooms and your apartment, Internet, TV & GEZ fees.
The rent is always charged at the beginning of the month. For the payment you can give us a SEPA direct debit mandate or set up a standing order. In individual cases, payment can also be made via EC or VISA card.
None. To check your data and creditworthiness, we will conduct a Schufa query during the signing of the contract. You don't have to worry about anything else.
Please have your identity card or passport with you so that we can give you the keys to your apartment.
DURING THE RENTAL PERIOD
Of course you can extend the furnishing of your apartment individually. Please refrain from removing our furniture.
The SPLACE offers access to high performance Internet throughout the house. The costs are already included in the rent.
We want you to see the SPLACE as your home, not your hotel. Therefore, you are welcome to invite visitors and have them stay overnight.
For reasons of hygiene and respect of the roommates, we advise against animal husbandry in the SPLACE.
On each floor you will find a household room with various cleaning utensils. Do you need additional pillows, blankets or other things? Let us know, we will be happy to take care of it.
As you are used to from home, there is also a personal mailbox in the SPLACE. There is also a parcel box, which saves you long journeys to pick up parcels.
The SPLACE has a limited number of storage rooms. If available, such space can be rented additionally.
In addition to the storage rooms, there is also a common bicycle room, which can be accessed both from the outside and the inside.
In front of the SPLACE you will find 64 parking spaces exclusively for the tenants (some also with e-charging stations).
All access points to the SPLACE can only be opened with the digital locking system.
WHEN MOVING OUT
With a digital cancellation form you can send us the cancellation quickly and easily. Upon receipt, we will contact you to arrange a final acceptance date.
At the final inspection there is a short check on the condition of the apartment and the completeness of the inventory. You can then return all digital keys to us.